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favorite this post 3/13: Toxic Work Behaviors Erode the Patient Experience (More Than You May K (Online Event) hide this posting unhide

Overview:
We can no longer stand by and let toxic people erode patient safety, our self-esteem, and the bottom line! This webinar will help you take immediate action!

This problem is so severe that Dr. Kusy's research discovered:
Only 1-6% of targets of incivility ever filed complaint
94% of leaders reported working with toxic people
92% rated the severity from 7 to 10 on a 10-point scale
45% said the uncivil person lashed out 2-3 times per week
51% of victims said they would likely leave as a result
Event link:

https://www.trainhr.com/control/w_product/~product_id=702285LIVE/~Dr.%20Mitchell_Kusy/~Toxic_Work_Behaviors_Erode_the_Patient_Experience_(More_Than_You_May_Know!)
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post id: 6761120622

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